How to Apply
Follow these steps to submit your request:
- Choose the desired options in the configurator.
- Click "Add to Cart" once you’ve completed your configuration.
- Proceed to checkout and complete the payment.
If you need assistance, refer to the "Contact Us" tab.
Frequently Asked Questions
- How do I use the configurator? Select your options step by step, and the price will update in real time.
- Can I modify my order after submission? Yes, you can contact us before payment to make changes.
- What payment methods are supported? We accept credit cards (Visa, MasterCard).
- Can I cancel my order? Orders can be canceled before payment. After payment, cancellations may not be possible depending on the project stage.
- How long does it take to process my request? Processing times depend on the complexity of your configuration. For smaller orders, expect 1-3 business days. Larger projects may take longer.
- Is there a guarantee on your services? Yes, we ensure high-quality execution and will revise any deliverables if they do not meet the agreed specifications.
- What is included in the price? The price includes all the selected options in the configurator and any applicable taxes or fees.
- Do you offer discounts for bulk orders? Yes, we offer discounts for large or recurring orders. Contact us for more details.
- Can I track the progress of my project? Yes, we provide regular updates and can give you access to a project dashboard upon request.
- What happens if I’m not satisfied with the final result? Customer satisfaction is our priority. If the final result does not meet expectations, we will work with you to make necessary revisions.
- Do I need to pay the full amount upfront? For larger projects, we offer split payment options. Contact us to discuss your payment plan.
- Can I request custom options not listed in the configurator? Yes, we can create a custom package tailored to your specific needs. Reach out to us for a consultation.
- What if I don’t know what configuration suits my business? Our team can assist you in choosing the best options. Simply contact us for advice or schedule a consultation.
Contact Us
If you have any questions about your order, please reach out to us:
- Email: support@frame-line.com