HomePrivacy Policy

Privacy Policy

Effective Date: 05.02.2025

This Privacy Policy (the “Policy”) explains how Digitalessence UAB (“We”, “Us”, “Company”) collects, processes, and uses information through our website, https://frame-line.com (the “Site”), and the services provided via the Site (collectively referred to as the “Services”).

By accessing the Site or using the Services, you confirm that you have read, understood, and agreed to the terms of this Policy.

We reserve the right to modify this Policy at any time. Updates will be communicated by changing the “Effective Date” of this Policy. All changes are effective immediately upon posting on the Site. By continuing to use the Site after updates, you accept and agree to the revised Policy.

1. Information We Collect

We collect personal information that you provide when placing an order on our website. Since account registration is not required, customers enter the necessary details at checkout, including:

  • First and Last Name
  • Company Name (optional)
  • Country/Region
  • Street Address
  • Town/City
  • State
  • ZIP Code
  • Phone Number
  • Email Address

This information is used solely for order processing, fulfillment, and customer communication. For any inquiries, customers may contact us at the provided support channels.

Automatically Collected Information

We gather information through automated tools like cookies and web beacons. This includes:

  • Usage Data (e.g., pages viewed, actions taken on the Site)
  • IP Address
  • Cookie IDs
  • Browser and Device Details
  • Referring URLs
  • Geographic Location
  • Technical Information

Information from Third Parties

We may receive certain details from third-party providers based on your privacy settings. This information is used as outlined in this Policy, and we are not responsible for the privacy practices of third parties.

Payment Information

We work with third-party payment providers to handle payment processing. While we do not store payment details on our servers, we may use transaction data to confirm and process payments in line with their privacy policies.

2. Legal Bases for Processing

We process your personal information based on the following lawful grounds:

  • Your consent for specific purposes.
  • Necessity for the performance of a contract with you.
  • Our legitimate interests (e.g., improving our services, preventing fraud).
  • Compliance with legal or regulatory obligations.

For any questions, please contact us at support@frame-line.com or info@frame-line.com.

3. Purpose of Data Processing

We use your data for the following purposes:

  • To provide our services and respond to inquiries.
  • To contact you about technical issues, policy updates, and operational matters.
  • To send marketing communications and company updates (with your consent).
  • To ensure service security and prevent fraudulent activity.
  • To analyze marketing and promotional effectiveness.
  • To comply with applicable legal and regulatory requirements.

4. Data Controller

Digitalessence UAB (307066269), located at Geležinkelio g. 32-18, Lentvaris, LT-25116 Trakų r., is the controller of your personal data.

5. Data Sharing

We may share your data with third-party service providers for operational purposes, such as:

  • Payment processors
  • Hosting and IT service providers
  • Marketing and analytics partners

These providers are required to protect your information and process it as per our instructions.

We may also disclose data:

  • To comply with legal obligations or law enforcement requests.
  • In connection with a business transaction, such as a merger, sale, or transfer of assets.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. These may include:

  • Essential Cookies: For basic functionality.
  • Analytics Cookies: To measure performance.
  • Marketing Cookies: To deliver personalized ads.

You can manage cookies through your browser settings, though disabling cookies may limit certain Site features.

7. Data Retention

We retain your personal information for as long as necessary to fulfill our obligations and provide our services. Data required for legal or legitimate business purposes will be stored as needed. Information used for marketing purposes will be retained until you unsubscribe from communications.

8. Links to Third-Party Websites

Our Site may contain links to external websites or applications. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

9. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is entirely secure. Use the Services in a secure environment and notify us immediately if you suspect any security issues.

10. Children’s Privacy

Our Site and Services are not intended for individuals under 18 years of age. By using our Services, you represent that you are at least 18 years old. If we learn that we have collected data from someone under 18, we will delete it promptly. Contact us at support@frame-line.com if you believe we have collected data from a minor.

11. Your Privacy Rights

Under applicable laws, you have rights regarding your personal data, including:

  • Access: Request access to the data we hold about you.
  • Rectification: Correct any inaccuracies in your data.
  • Erasure: Request deletion of your data in specific circumstances.
  • Restriction: Limit the processing of your data.
  • Objection: Challenge processing based on legitimate interests.
  • Data Portability: Request a copy of your data in a portable format.
  • Consent Withdrawal: Withdraw your consent at any time.

You may also file a complaint with a data protection authority.

12. Do-Not-Track (DNT) Features

Some browsers offer a Do-Not-Track feature to signal your privacy preferences. We currently do not respond to DNT signals, as there is no industry-standard protocol for these requests.

13. Contact Us

If you have any questions or concerns about this Policy or our Services, please contact us:

Digitalessence UAB (307066269)

Geležinkelio g. 32-18, Lentvaris, LT-25116 Trakų r.

Email: support@frame-line.com or info@frame-line.com

14. Policy Updates

We reserve the right to update this Policy. Significant changes will be communicated via notices on our website or through email. Continued use of our Services signifies your acceptance of the revised Policy.

For additional questions or clarifications, please feel free to contact us.

Let's Start Your Social Media Success Story Today!

At Frame Line, we’re committed to helping you achieve your social media marketing goals. Whether you’re looking to boost brand awareness, drive engagement, or increase conversions, our team of experts is here to guide you.

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Frequently Asked Questions

Have Questions About Our Social Media Marketing Services? We Have Answers!
What is social media marketing (SMM)?

Social media marketing (SMM) is a digital marketing strategy involving the creation and sharing of content on social media platforms to achieve marketing goals. It includes activities like content creation, audience engagement, advertising, and analytics to build and strengthen a brand’s online presence.

Why is social media marketing important for my business?

SMM helps your business connect with your target audience, increase brand awareness, drive engagement, and ultimately boost conversions. An effective social media presence builds trust and loyalty among customers.

Which social media platforms should my business focus on?

The choice of platforms depends on your target audience and industry. Popular platforms include Facebook, Instagram, Twitter, LinkedIn, and TikTok. We help identify the most suitable platforms for your business.

What sets your SMM services apart from others?

Our team of experts understands the ever-changing digital landscape and provides tailored, data-driven strategies to ensure maximum campaign effectiveness. We collaborate with clients to create content that resonates with their audience and adapt to current trends.

How can I start working with your company?

You can reach out to us via the “Contact” section on our website or order our service online using service page and cart, and our team will get in touch to discuss your social media marketing needs and goals.

Do you offer influencer collaboration services?

Yes, in the era of influencer marketing, we understand the power of partnerships and can help establish mutually beneficial relationships with suitable influencers to promote your brand.

Can you help with both organic and paid marketing?

Yes, we offer both organic strategies for natural growth and engagement and paid advertising campaigns for quick reach and conversions.

How do you measure the success of marketing campaigns?

We use key performance indicators (KPIs) like engagement rate, reach, follower growth, website traffic, and conversions to evaluate campaign performance and make necessary adjustments.

When can I expect results from SMM?

Results vary depending on your industry, goals, and competition. Initial improvements in engagement and reach are often visible within the first few months. Significant growth and conversions usually require a long-term strategy.

Do you provide content creation services?

Yes, we believe content is the heart of every successful social media campaign. Our team creates engaging and relevant content that resonates with your audience.

We continuously monitor current social media trends and adapt our strategies to ensure relevance and effectiveness, aligning content with your audience’s interests.

Can you assist with user segmentation?

Yes, we utilize user segmentation to create personalized campaigns, maximizing customer satisfaction, retention, and overall business success.

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